Hilsoft Notifications: State Farm Auto Parts Litigation.

Answers to Common Questions


The trial has been completed and the Jury has awarded the Plaintiffs $456 million in compensatory damages. Please click on any of the common questions about this litigation below:

What happens next?

What is this suit about?

Am I a class member?

How do I know if non-OEM crash parts were specified on my estimate?

What does it mean that this is a class action?

Why did I see this notice?

Will I be charged for the services of class counsel?

Need I do anything at this point?

What do I do if I have further questions?


What is this suit about?

The plaintiffs (those bringing the suit) allege that State Farm has violated its insurance agreement with its insureds and engaged in an unfair trade practice by specifying non-original equipment ("non-OEM") "crash" parts, that is parts which are not manufactured/or specified by the vehicles' manufacturer, on repair estimates for its insureds. Plaintiffs contend that these non-OEM crash parts fail to restore a vehicle to its "pre loss condition" and are not of "like kind and quality." Plaintiffs seek an injunction against State Farm, as well as compensatory (money) and punitive damages for class members. Defendants deny plaintiffs' allegations.

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Am I a class member?

You are a class member if you received a repair estimate specifying certain non-OEM "crash parts." Crash parts are those parts typically repaired or replaced as a result of crash damage, rather than as a result of normal vehicle usage. You are in the class if State Farm specified new, that is not used or salvaged, non-OEM parts of the following types:

1) fenders; 2) hoods; 3) doors; 4) deck lids; 5) luggage lid panels; 6) quarter panels; 7) rear outer panels; 8) front-end panels; 9) header panels; 10) filler panels; 11) door shells; 12) pickup truck beds, box sides and tailgates; 13) radiator/grill support panels; 14) grills; 15) headlamp mounting panels/brackets/housings/lenses doors; 16) tail lamp mounting panels/brackets/housings/lenses; 17) outer body moldings; 18) door body side moldings; 19) front wheel opening moldings; 20) side mountings; 21) front and rear fascias; 22) outer body mounting brackets, supports and surrounds; 23) bumpers (excluding chrome bumpers); 24) bumper covers/face bars; and 25) bumper brackets/supports.

You are not a class member if your vehicle was repaired by State Farm after an accident caused by a State Farm insured. (A 3rd party claim.) You are a class member if you received a repair estimate under your own insurance coverage (a 1st party claim), and your repair estimate specified the use of one or more non-OEM crash parts from the above list.

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How do I know if non-OEM crash parts were specified on my estimate?

The use of non-OEM crash parts will be reflected either in State Farm's records, or on your State Farm repair estimate. Such parts will be indicated by the term "QRP" (quality replacement parts), "CAPA-QRP," or other similar terms, in place of the OEM manufacturer's parts number. If your estimate had these or similar terms, then it was calculated using non-OEM crash parts and you are a member of the class.

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What does it mean that this is a class action?

The class action is a legal device to allow a number of individual claims to be settled in one lawsuit. As noted last year by the United States Supreme Court:

"the policy at the very core of the class action mechanism is to overcome the problem that small recoveries do not provide the incentive for any individual to bring a solo action prosecuting his or her rights."

Class Certification allows the results of this suit to be final against State Farm and every individual who has not chosen to remove themselves or "opt out" from the class.

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Will I be charged for the services of class counsel?

No, you will not be charged for class counsel's services. Instead, if they obtain a recovery for the class, class counsel may apply to the court for payment of their reasonable attorneys' fees and costs by State Farm or out of any funds recovered before distribution of net proceeds to the class.

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Need I do anything at this point?

If you wish to remain a member of the class, you need do nothing at this time. You will be allowed to participate in any recovery through a claims process the Court will approve.

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What happens next?

You will be notified of any recovery process, and how to collect such recovery at that time.

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What do I do if I have further questions?

You may click here to send class counsel a Question via e-mail, or contact Lieff, Cabraser, Heimann & Bernstein, LLP at (415) 956-1000, or write to: Snider et al. v. State Farm, Plaintiffs' Class Counsel, P.O. Box 1500, Marion, Illinois 62959.

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Main Court Ordered Notice Class Action Complaint
Class Certification Order Press Release Provide Your Name and Address